1. Information We Collect
To provide a safe and relevant service, and2ble collects various types of information from users during registration and throughout their use of the platform. The types of information collected are as follows:
Account Information
During registration, you are required to provide a username, a valid email address, a password, and other basic personal information needed for identity verification. Additional details such as your full name and phone number may be requested during the account verification process for security and withdrawal processing purposes.
Device & Browser Information
And2ble automatically collects technical information including device type, operating system, web browser version, IP address, and screen resolution. This information is used to optimise how the platform displays across different devices and to detect suspicious activity.
Payment Information
To process deposits and withdrawals in Malaysian Ringgit (RM / MYR), and2ble collects information related to the payment method used, such as DuitNow, Boost, and FPX. Registered bank account or digital wallet numbers are stored in encrypted form for transaction processing purposes only. and2ble does not store full credit or debit card details.
Usage Data
The platform records user activity history, including betting records, games played, login times, pages visited, and session duration. This data is used to improve the user experience and detect unusual usage patterns.
2. How We Use Your Information
Information collected by and2ble is used solely for purposes related to delivering platform services to users in Malaysia. The primary purposes are:
- Processing account registration, login, and user identity verification.
- Processing deposits and withdrawals in MYR using local payment methods.
- To send account-related notifications, transaction updates, and relevant platform announcements.
- Detecting and preventing fraud, multiple account usage, and activities that violate our terms of use.
- Improving platform performance, resolving technical issues, and developing new features based on usage patterns.
- To comply with legal obligations and the requirements of relevant authorities in Malaysia.
And2ble will not use user information for third-party marketing purposes without the explicit consent of the user concerned.
4. Data Storage, Security & Sharing
Storage & Security
All and2ble user data is stored on servers protected with industry-standard SSL encryption. Database access is restricted to authorised personnel with legitimate operational needs. and2ble conducts regular security audits to ensure data protection systems remain up to date against the latest threats.
Account information and transaction records are retained for as long as necessary to fulfil the purpose of collection, or as required under applicable Malaysian law. Once the retention period expires, data will be securely deleted or anonymised.
Third-Party Sharing
And2ble does not sell, rent, or disclose users' personal information to third parties for commercial purposes. User information may be shared in limited circumstances, as follows:
- Approved payment service providers such as DuitNow, Boost, and local banks — for transaction processing purposes only.
- Legal authorities or regulatory bodies in Malaysia, where required by court order or official investigation.
- Technical service providers that support platform operations, subject to strict confidentiality agreements.
In all instances of data sharing, and2ble ensures that the receiving party is bound by confidentiality obligations equivalent to those set out in this policy.
5. User Rights & How to Contact Us
Right to Access, Correction and Deletion
As a registered and2ble user, you have the following rights regarding your personal data:
- Right to Access: You may request a copy of the personal information we hold about you at any time.
- Right to Correction: If your information is inaccurate or incomplete, you have the right to update it via your account settings or by contacting customer support.
- Right to Erasure: You may request the deletion of your account and personal data. However, certain records may be retained for a specified period to meet legal requirements or to resolve any outstanding claims.
- Right to Object: You may object to the processing of your data for specific purposes, subject to applicable legal limitations.
Changes to the Privacy Policy
And2ble reserves the right to update this Privacy Policy from time to time to reflect changes in data practices, legal requirements, or new platform features. Any material changes will be announced via a notice on the platform. Continued use of the platform after changes are published will be considered acceptance of the updated policy.
Contact Support
If you have any questions about this Privacy Policy, wish to submit a request regarding your data, or want to report a concern about information security, please contact the and2ble team by email at [email protected]. You may also refer to the FAQ for answers to general questions about your account and security.
Your Data Is Safe — Your Platform Awaits
And2ble is committed to protecting your privacy. Register an account today and enjoy a safe, transparent online sports entertainment and casino experience — fully available in Bahasa Melayu for users in Malaysia.